A smart speaker can be a wonderful thing, peculiarly for busy people. Yous can utilize it to add items to your shopping listing, call your family, search for recipes, play your favorite music, or even play games. And all of that is possible with just the utilize of your vocalization.

Only a smart speaker, similar an Amazon Echo with Alexa, can also be a pain in the neck, specially when information technology fails to do the one thing information technology'southward designed to—understand your commands.

And so if your Alexa keeps proverb "I'm having trouble agreement you right now," nosotros're here to assist set up it.

Why Is Alexa Having Trouble Understanding?

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Every bit smart every bit it is, an Amazon Repeat is simply a device, which can suffer from technical problems. Luckily, virtually bug are easy plenty to fix—once you lot become to the root of the problem.

When Alexa is having trouble understanding, the starting time thing you demand to know is that it's not broken, and you don't need to get a new device. The trouble hither is not with the device itself, but with the connection.

Ways to Fix Alexa Having Trouble Understanding

1. Try a Simple Restart

Have you tried turning it off and on again? This advice is the most common one in tech support, as it solves so many bug. The same is true for the Amazon Echo.

If you tin't become it to empathize, simply unplug it from its power source, which is either the wall or a battery-powered speaker. Wait a few seconds, connect it again, and expect for the blueish lite to stop circumvoluted earlier y'all try to talk to Alexa once more.

2. Check Your Wi-Fi

Alexa tin can only work if it'southward connected to the internet. So if your connection is down, the device won't work too.

Cheque if the internet is working on other devices, like your laptop or smartphone. If information technology is, and Alexa is still not responding, attempt to reset your router and wait a few minutes before you talk to the device.

3. Run into If Alexa Is Continued to the Right Network

Maybe you just moved homes and forgot to change the Wi-Fi network on your Alexa app for iOS or Android. Or perhaps you changed cyberspace suppliers and forgot to update your Echo. Perhaps someone played with your Alexa and changed the network by error.

All of these can make Alexa non understand you. To check if that's the case, go to the Alexa app on your phone, go to Devices, select your Echo and wait under Wi-Fi Network to see that's connected to the correct one. If non, tap Change, and follow the steps on the screen.

four. Bring Alexa Closer to the Router

Even if your net is merely fine and the device is connected, the betoken may not be strong enough to accomplish Alexa. This tin can happen if the router is on the other side of the firm, or in a closet, for case.

To test if this is the instance, place the Amazon Echo right next to your router. If it works when yous exercise that, yous may desire to go out your Alexa in that room or discover a new location for the router.

5. Make Sure the Software Is Updated

Alexa automatically connects to its servers on a daily basis to bank check for software updates. If your device is having trouble understanding, possibly it's because it couldn't download the latest version for some reason.

The easiest way to prompt Alexa to cheque for updated is to press the mute button for 30 seconds. You lot'll know the device is connecting to the server, one time the crimson calorie-free is gone and the blueish circular light appears.

6. Endeavour a Mill Reset

As a last resort, you can opt for a factory reset. This volition erase your saved routines, alarms, and reminders, and basically revert the device to how it was when you first plugged it in. Notwithstanding, this may be the thing to get it working over again.

You tin can practise a factory reset through your app. Find your device on the app, every bit described in step three. Nether Device Settings, curl down until yous run into Registered To. Tap Deregister to go along with the reset. You can also apply the buttons on the device to practise this. Here's the total guide on how to reset your Amazon Echo.

After you complete the factory reset, you'll have to reconnect information technology to your domicile Wi-Fi in order for it to piece of work. Here's how to connect Alexa to Wi-Fi with or without the app.

If Nothing Works, Go to the Source

If you go through all of these steps, and you're Alexa is nevertheless having problem agreement, the problem may be with Amazon itself.

Check to run into if Amazon servers are downwards with a site like DownDetector, or achieve out to Amazon support on their website.

Every Command Y'all Can Say to Your Amazon Alexa

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About The Author

Tal Imagor (fifty Articles Published)

Tal Imagor has been a freelance Journalist and Content Writer for over ten years, writing anything from newsletters to deep-dive feature articles. She'due south passionate writing about promoting sustainability, diversity and inclusion, especially inside the tech environment.

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